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wanted review |
January 9, 2016 |
Reviewer:
Justin Bernik from Tacoma, WA United States
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the product is exactly what was ordered, but the timeline and lack of communication was crazy. I placed my order on 12/28/15, a monday(granted its the monday after christmas, and really by business it was a tuesday) paid for 2 day express(not much difference in price) and received an order confirmation but had to wait until January 4 to receive an order shipped email, to only have the item arrive to my house 4 days later.
Exalt makes amazing product, but when you take time off for holidays, your input orders should send an automatic reply stating all orders will ship the week of the(returned week) and because of the charge with the lack of communication, its hard for me to justify ordering, or suggesting ordering through the company direct.
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